Terms and Conditions

Welcome to Arrival Getaways.

These Terms and Conditions form a legal agreement between you (“the user,” “guest,” or “visitor”) and Arrival Getaways, regarding the use of our website and services. By using this website, submitting a booking inquiry, or completing a reservation—either directly or through a third-party platform—you agree to the following terms.

If you do not agree with any part of these terms, please do not use the website.


Introduction

Arrival Getaways provides short-term vacation rental listings and related services. These Terms and Conditions apply to all visitors, guests, and users of our site. Your use of this website and any booking request made through it—directly or via platforms like Airbnb or Vrbo—means you accept these terms in full.


Booking Terms

Bookings may be made through this website, via linked third-party platforms, or by direct inquiry.

To book a property:

  • Guests must be at least 25 years of age (or older, as required by the listing)

  • ID verification may be required to confirm identity before check-in

  • A deposit or full payment may be required to secure a reservation

  • All bookings are subject to property-specific house rules (provided before or during booking)

Arrival Getaways reserves the right to cancel any reservation if house rules are violated, payment is not received, or identification cannot be verified.


Cancellations and Refunds

All cancellations are subject to the policy communicated at the time of booking.

For direct bookings, our standard policy is:

  • 100 percent refund if canceled more than 30 days before arrival
  • 50 percent refund if canceled 15 to 30 days before arrival
  • No refund if canceled less than 15 days before arrival
  • If you book through a third-party platform (such as Airbnb or Vrbo), please refer to that platform’s cancellation policy

Refunds will not be issued for no-shows, early departures, or guest violations of the agreement.


Guest Responsibilities

Guests are expected to treat the property with care and follow all house rules provided before or at check-in.

By booking, you agree to the following:

  • No parties or large gatherings without prior approval

  • No smoking inside the property

  • No unregistered guests or visitors staying overnight

  • You are responsible for any damages, missing items, or excessive cleaning needed after your stay

  • Pet policies vary by property; if allowed, advance notice and approval are required

Arrival Getaways reserves the right to charge additional fees or withhold the security deposit for violations of these responsibilities.


Use of Website

Users agree to use this site lawfully and respectfully.

You may not:

  • Submit false information, spam, or malicious code

  • Attempt to access restricted areas or misuse login credentials

  • Copy, reproduce, or scrape content without written permission

All content on this website—including logos, photos, text, and graphics—is the intellectual property of Arrival Getaways unless otherwise noted.


Liability Disclaimer

Arrival Getaways is not responsible for:

  • Technical issues, site outages, or errors in listing information

  • Accidents, injuries, theft, or personal property damage during your stay

  • Natural disasters, travel delays, or events beyond our control (force majeure)

Guests are advised to carry appropriate travel insurance and to review property-specific safety instructions provided before check-in.


Privacy Policy

We take your privacy seriously. Please refer to our Privacy Policy for details on how your personal information is collected, used, and protected.

By using the site or submitting a booking inquiry, you agree to the terms outlined in our privacy policy.


Changes to Terms

We may update these Terms and Conditions from time to time. Changes will take effect immediately once posted. It is your responsibility to review these terms periodically to stay informed.

The “Last Updated” date at the top of this page reflects the latest revision.


Contact Details

If you have any questions about these Terms and Conditions or need help with your booking, please contact us:

Arrival Getaways
Email: info@arrivalgetaways.com
Address: 1835 Whittier Ave, Ste F-1, Costa Mesa, CA 92627
Phone: 1 949 209 9953

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